What To Say When Your Client Asks About Commission

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What do I say when my client asks about the clause in the venue / hotel block contract about commission? "

This question landed in my inbox a few weeks ago, so I did some digging. I asked a team of expert travel advisors for their very best responses – and created a template to share with YOU! I’m also diving into our sister company Aisle To Adventure, and how it helps planners like you make more per client, without adding cost to your client! Enjoy!

What’s Inside This Episode?

– Welcome!

– Working Less – making more per client

– How did we get here?

– Comprehending how much money we left on the table in 12+ years

– What is Aisle to Adventure and how much does it cost / do I earn?

– How does it work?

– Next Steps

– More Education coming to empower you to collect commission on your client work

– The Opportunity: Make 2-3k more per client

EMAIL RESPONSE TEMPLATE

[ CLIENT NAME ],

This is a GREAT question. I appreciate the open dialogue concerning this topic.

Our planning service fees cover our time spent curating the perfect wedding day for you and your guests.

Commission is a small percentage paid directly from the supplier as a thank you for the business we are providing.

We are not motivated by partners who pay the highest commission, but instead connect you with partners that are the best match for you, even when they do not offer commission.

Commission is not always paid in a timely fashion and is only delivered after completion of a trip. It’s similar to a corporate bonus, and does not cover the time we spend working with our clients to ensure a perfect experience for you and your guests.

Commissions are not money that you would otherwise recoup or be rebated but is instead profit the hotels would keep if the booking came in directly.

I hope this helps answer any questions you have, I truly want you to feel great about working with me from start to finish.

Cheers,

[ PLANNER NAME ]

I’ve always been a fan of less is more. Less weddings on the book, higer quality bookings, bigger payouts – the dream right?!

12 years in, and I was still looking to push this concept forward in my wedding planning business. How could my team continue book less clients, but make more money without raising prices? That’s when it hit me.

We’d been leaving venue, hotel and honeymoon commission on the table with every client we had served for 12+ years. But, not anymore. And now, I want to extend that say payout to you!

Do you want to learn how to launch your wedding planner business without endless google searches?

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Chancey Charm

Behind this blog is a team of experienced destination wedding planners. With over 350 published weddings and editorials under our brand and over 400 five star reviews collected, we’ve served 800+ happy couples since 2011. We’ve been named a top planner by Southern Living Magazine and featured on Martha Stewart. We’re an affiliate of Jet Set World Travel and love seeing our client’s destination dreams come true. This is our place to trusted planning advice with YOU, so you can plan without the stress. We also have a heart for educating new planners through the academy, so you’ll be sure to see some of that content here as well. Cheers!