Disclaimer, Site + Education Privacy Policy – Terms Of Service – Terms Of Purchase

Disclaimer, GDPR, Site + Shop Privacy Policy & Terms Of Service

Third Party Pixels and Cookies When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting <a href=”https://app.getemails.com/optout” target=”_blank”>https://app.getemails.com/optout</a>.

AISLE TO ADVENTURE MEMBERSHIP OR ACADEMY PURCHASE:

When you place your order, you consent to allow Chancey Charm LLC to collect your email and data so that we can process your order, support your experience throughout this website, send you your requested info, your products, services, connect you with a planner if requested, and send you emails.  Your personal data will be used to personalize ads and for other purposes described in our privacy policy . You can opt out of emails + delete your personal information from the site at any time. For more, check out our privacy policy, where you’ll get further information on where, how, and why we store your data.

GDPR COMPLIANCE:

** EMAIL COLLECTION & USE – BY SIGNING UP FOR A FREE GUIDE, SUBSCRIBING TO A LIST ON OUR SITE, APPLYING FOR A POSITION, SUBMITTING YOUR INQUIRY AS A POTENTIAL CLIENT, PURCHASING A PRODUCT (Free Or Paid), TAKING A COURSE (Free Or Paid), INTERACTING WITH OUR SITE IN ANY WAY THAT YOU GIVE YOUR EMAIL ADDRESS:

You consent to allow Chancey Charm LLC to collect your email and data so that we can process your order, support your experience throughout this website, send you your requested info, your products, services, connect you with one of our partner planners, and send you emails.  Your personal data will be used to personalize ads and for other purposes described in our privacy policy below. You can opt out of emails + delete your personal information from the site at any time. For more, check our privacy policy below where you’ll get further information on where, how, and why we store your data.

DISCLAIMER:

Occasionally we do share an affiliate link in our content, via social media posts, my youtube videos, the blog, emails, my e-courses, digital downloads, and the site. This means that if you click a link and purchase a product, we receive a little bit in return. This allows us to keep creating quality, free content. But, please know that we only share things we absolutely believe in and personally use or recommend to our clients! We also occasionally (verrrry rarely) share a product received for free in exchange for a review.  Again, the review we share is absolutely our own, and we only share products we believe in.

*updated to we/our april 1, 2020

MEMBERSHIPS + COACHING SESSIONS + DIGITAL DOWNLOADS (VIA THE SHOP) + E-COURSES + FREE WORKSHOPS (IN ANY FORMAT)  TERMS OF SERVICE:

REFUND POLICY

Within thirty (30) calendar days of the Program Start Date, you may request a refund of the amount you paid for the Program(s) or digital downloads. The Program Start Date is defined as the first day the Company provided you access to the Program(s) or digital downloads. To be eligible for a refund, you must demonstrate completion and implementation of the following to the Company’s satisfaction.

• Viewed all Program videos in full
• Downloaded and worked through all Program PDFs
• Completed answers to all Program questions from the “Let’s Make It Happen” sections
• Demonstrate implementation of the Materials from each section of the Program.
• Provide a written statement of reason for refund
• Requests for refunds will not be honored sixty (60) calendar days after the Program Start Date and any outstanding balance owed to the Company for the Program(s) must be paid in full.

** EXCEPTION TO THIS REFUND POLICY IS EVENT / WEDDING COACHING, DESTINATION WEDDING PLANNING AND DESIGN, DESTINATION WEDDING VENUE + TRAVEL SERVICES:

EVENT  / WEDDING COACHING FEES, COSTS, AND PAYMENTS

FEES, COSTS & PAYMENTS
The fee (the “Fee”) for the above-described Services variesper event / wedding coaching session.

Both this signed Agreement and the Fee must be received in order to book Planner for a Coaching Session.

A non-refundable, non-transferable fee (“Retainer Fee”) is due before the signing of this Agreement. Payments shall be made via the Chancey Charm honeybook account.

Except as specifically provided for in this Agreement, all payments are non-refundable once tendered. 

INCAPACITATION OF PLANNER/COORDINATOR

If Client’s assigned planner/coordinator should become materially or physically incapacitated, such as due to injury, severe illness, family emergency, pregnancy or unexpected circumstances prohibiting them from performing the coaching services , Planner shall be entitled to provide Client with a substitute Event planner/coordinator of reasonably similar experience. If such a situation does occur and a suitable replacement is not found by Planner, or should Client reasonably reject the proposed replacement, Client agrees that the sole and exclusive remedy shall be a full refund by the Planner to Client.

By accessing or purchasing any of Chancey Charm L.L.C.’s digital downloads, free trainings (via any format) or e-courses; Wow Your Clients from Start to Finish, Launch a Profitable Wedding Planning Career and/ or Expand Your Team, Reach & Do More OF What You Love (individually, “Program” or collectively, “Programs”) from Chancey Charm LLC (the “Company,” “we,” or “us”), you and the Company agree to the following legal terms and conditions, without modification, and acknowledge reading them:

ACCESS TO PROGRAM
The Program(s) include, but are not limited, to course content, written content, recorded video and audio content (collectively, “Materials”).

The Program(s) may only be accessed by you – the individual who is the customer on record with the Company. You agree that the Program(s) and Materials, including any usernames or passwords, may only be used by you as permitted herein and may not be sold or distributed without the Company’s express written consent.

Your access to the Program(s) will be revoked for failure to abide by these Terms of Service or for failure to make timely and full payments to the Company for your purchase of the Program(s).

ACCOUNT CREATION

In order to use the Program(s), you may be required to provide information about yourself including your name, email address, username and password and other personal information. You agree that any registration information you provide, including payment information, will always be accurate, correct and up to date.

OUR INTELLECTUAL PROPERTY

You agree that the Program(s) and Materials contain proprietary information that is owned by the Company and is protected by copyright, trademark and other applicable intellectual property laws. You will not use the Program(s) or the Materials in a manner that constitutes an infringement of the Company’s rights or that has not been authorized by the Company.

Company grants you a limited, personal, non-exclusive, non-transferable license to access the Program(s) and Materials for your own personal and non-commercial use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, sell, distribute, duplicate, lease, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Program(s) and Materials in any manner or medium (including by email or other electronic means). You shall not remove any copyright notice or author designation from any of the Materials.

CUSTOMER FEEDBACK

You acknowledge that the Company has the right to use your feedback whether in the form of emails, surveys, comments, discussions in Program related forums or otherwise, for the purposes of marketing or promoting the Program(s).

LAWFUL PURPOSES

To access or use the Program(s), you must be at least 18 years old and have the requisite power and authority to enter into these Terms of Service. You may use the Program(s) for lawful and legitimate purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Program(s). You shall not post or transmit through the Program(s) any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.

REFUSAL OF SERVICE

We reserve the right to refuse access to the Program(s) to any person or entity, without the obligation to assign reason for doing so. If you violate these Terms of Service, we reserve the right to immediately remove you from the Program without providing a refund.

ERRORS, INACCURACIES, AND OMMISIONS

Information provided about or in the Program and Materials is subject to change. Company makes no representation or warranty that the information provided, regardless of its source, is accurate, complete, reliable, current or error-free. Company disclaims all liability for any inaccuracy, error or incompleteness in the Program or Materials.

DISCLAIMER

By purchasing the Program(s), you accept, agree and understand that you are fully responsible for your progress and results from your participation and that we offer no representations, warranties or guarantees verbally or in writing regarding your earnings, business profit, marketing performance, audience growth or results of any kind. The Company does not guarantee that you will get any results or earn any money using any of our ideas, tools, strategies or recommendations, and nothing in our Program(s) is a promise or guarantee to you of future earnings.

THIRD PARTY RESOURCES

The Program(s) and Materials may contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with the Company. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

Disclaimer: Occasionally I do share an affiliate link in my content. This means that if you click a link and purchase a product, I receive a little bit in return. This allows me to keep creating quality, free content. But, please know that I only share things I absolutely believe in! 

LIMITATION OF LIABILITY

YOU AGREE THAT UNDER NO CIRCUMSTANCES WILL The Company be liable for any indirect, special, consequential, or punitive damages (including lost profits) arising out of or relating to these Terms of Service or the transactions it contemplates (whether for breach of contract, tort, negligence, or other form of action) and irrespective of whether the Company has been advised of the possibility of any such damage. In no event will the Company’s liability exceed the price the Customer ACTUALLY paid to the Company for the Program(S).  In reference to the advice given in the content on this site, via email or via Chancey Charm L.L.C. digital downloads in teh shop OR e-courses, this is not professional legal counsel, but is rather a conversation for educational purposes, in the spirit of community over competition. I highly recommend hiring a licensed attorney to clarify local laws for your small business. Chancey Charm LLC and Sarah Chancey are not legally responsible for the accuracy or success of the content shared via resources provided.

GOVERNING LAW; VENUE; DISPUTE RESOLUTION

The Terms of Service shall be governed by the laws of the State of Florida and any disputes arising from it must be handled exclusively in Nassau County, Florida.

Disputes Related to Your Unpaid Fees

If a dispute arises under this Terms of Service regarding the Company’s collection of unpaid fees from you, the Company may take the matter to court, arbitration, mediation, or pursue any other legal remedy available to the Company. The prevailing party in any such arbitration, trial or other proceeding shall be awarded all filing fees, related administrative costs and reasonable attorneys’ fees.

Disputes Not Related to Your Unpaid Fees

All other disputes or claims arising under or in any way related to these Terms of Service (and not regarding the collection of your unpaid fees by the Company) shall be submitted to neutral, non-binding mediation. The Parties to the dispute or claim agree to act in good faith, to participate in mediation, and to identify a mutually acceptable mediator in DeKalb County, Georgia. All Parties to the mediation shall share equally in its cost. If the dispute or claim is resolved successfully through the mediation, the resolution will be documented by a written agreement executed by all Parties. If the mediation does not successfully resolve the dispute or claim, the mediator shall provide written notice to the Parties reflecting the same. Following unsuccessful resolution through mediation, the matter shall be submitted to binding arbitration. The Parties shall select a single arbitrator, and the arbitration shall take place in DeKalb County, Georgia. The arbitrator’s decision shall be binding on the Parties and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.

The prevailing party in any arbitration, trial or other proceeding shall be awarded all filing fees, related administrative costs and reasonable attorneys’ fees.

ENTIRE AGREEMENT; WAIVER

The Terms of Service constitutes the entire agreement between you and the Company pertaining to the Program and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of the Terms of Service by Company shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by Company.

CHANGED TERMS

We reserve the right to update our Terms of Service at any time. Such amendments are effective immediately by us posting the new Terms of Service on this Program website at https://chanceycharmweddings.com. Any use of the Program by you after an amendment is made means you accept these amendments.

EFFECT OF HEADINGS

The subject headings of the paragraphs of the Terms of Service are included for convenience only and shall not affect the construction or interpretation of any of its provisions.

SEVERABILITY

If any term, provision, covenant, or condition of the Terms of Service is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Terms of Service shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

ASSIGNMENT

These Terms of Service bind and inure to the benefit of the parties’ successors and assigns. These Terms of Service are not assignable, delegable, sublicenseable or otherwise transferable by you. Any transfer, assignment, delegation or sublicense by you is invalid.

OUR SHOP + SITE PRIVACY POLICY

Please review our Privacy Policy located above.

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CHANCEY CHARM PRIVACY POLICY

Effective Date: October 10, 2016

This Privacy Policy describes the personal information we collect through the website  – www.chanceycharmweddings.com, email communication, free workshops, digital download guides (in our shop) and e-courses.

The terms “we”, “us”, and “our” refer to Chancey Charm LLC (the “Company”).

The term “Site” refers to www.chanceycharmweddings.com.

The term “user,” “you” and “your” refers to site visitors, customers and any other users of the site.

Use of the Site, including all materials presented herein and all online services provided by Company, is subject to the this Privacy Policy.  This Privacy Policy applies to all site visitors, customers and all other users of the Site.  By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it.

INFORMATION WE COLLECT – We are GDPR compliant.

We collect information you provide directly to us. For example, we collect information when you submit a form, create an online account, sign up to receive our emails, communicate with us on the Site or via third-party social media sites, and place an order on the Site. The type of information we may collect include your:

• name
• email address
• zip code
• billing address
• shipping address
• phone number
• payment card information
• products ordered
• purchase date
• demographic information
• any other information you choose to provide on one of our site forms

We will use this information to:

• provide the products and services you request, process transactions and send you related information, including confirmations and receipts
• connect you with partner planners we trust
• respond to your comments, questions and requests and provide customer service
• communicate with you about products, services, offers, promotions, and provide news and information we think will be of interest to you via email
• send you technical notices, updates, security alerts and support and administrative messages

When you visit the Site or receive our email communications, we may use cookies, tracking pixels, and other tracking technologies to collect information about your browsing and purchasing behavior. The type of information we may collect include:

• type of browser you use
• access times
• pages viewed
• time spent on pages
• links clicked
• your IP address
• the referring link through which you accessed the Site
• conversion information
• We may use this information for various purposes, including:
• improving our Site
• understanding which areas and features of the Site are popular
• understanding campaign effectiveness
• tailoring our communications to you
• delivering advertising and content targeted to your interests on the Site

HOW YOUR INFORMATION IS SHARED

We may share information about you to third parties providing services on our behalf, including:

• payment processing and authorization
• fraud protection and credit risk reduction
• order fulfillment
• shipping
• marketing and promotional material distribution
• site evaluation
• data collection, storage, management, analysis
• any other services designed to assist the Company

Company may also release information about our users when legally required to do so, at the request of governmental authorities conducting an investigation, or to verify or enforce compliance with the policies governing our site and applicable laws.

We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Third party companies that we are currently sharing information with regularly:

Stripe, Paypal, Thinkific, Everwebinar, Convert Kit, Flodesk, Quickbooks Aisle Planner, Zapier, Thrive Cart, and Drift

CHILDREN

We do not knowingly collect any personal information from children under the age of 13. If you are under the age of 18, you should use this site only with the involvement of a parent or guardian and should not submit any personal information to Company.

UPDATING YOUR INFORMATION

You may update, correct or delete your online account information at any time by visiting the page linked below and submitting your email address.  An email will be sent straight to your inbox, which will contain a link to allow you to delete or update your data.

GDPR Personal Data Request

You can opt out of receiving promotional communications from us at any time by using the unsubscribe link in the footer of all promotional or marketing e-mails.

You can ask us to Forget Your Information Forever, by emailing us at info@chanceycharmweddings.com.  Please allow a week for us to delete your information.

You can also write to us at the contact information listed below.

*please note, that if your client survey + application is older than 24 months, our system automatically deletes your information from our system.

DO NOT TRACK SIGNALS

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but note that doing so does not necessarily affect third party flash cookies used in connection with the Site. If you choose to remove or reject cookies, this could affect the availability and functionality of the Site.

In addition, many web browsers support Do Not Track technology.

☐ Company currently does not have the ability to recognize Do Not Track Signals.

Our third party advertising providers may continue to use information about your web viewing activities to tailor advertising to your interests across different websites even when you have Do Not Track enabled in your browser.

To learn more about Do Not Track, visit: http://www.allaboutdnt.org/

PAID LINKS

Some of our links are affiliate or paid, and we earn money for clicks to those sites or purchase of those products.

CHANGES TO THE POLICY

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as sending you an email notification). We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy.

CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

Chancey Charm LLC

1445 Sadler Road  #1040
Fernandina Beach, FL 32034

info@chanceycharmweddings.com

(678) 379-9718

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SITE TERMS OF SERVICE

BY VISITING https://www.chanceycharmweddings.com/  YOU ARE CONSENTING TO OUR TERMS OF SERVICE (the “Terms of Service”).

OVERVIEW

The terms “we”, “us”, and “our” refer to Chancey Charm LLC (the “Company”).  The term the “Site” refers to https://www.chanceycharmweddings.com/ or The Chancey Charm Website. The term “user,” “you” and “your” refers to site visitors, customers and any other users of the site.

On the Site we provide: planning, design, coordination services, tips and inspiration, as well as, wedding planner education and tips. (the “Service.”)

Use of the Site, including all materials presented herein and all online services provided on the Site, whether made available for purchase or not, is subject to the following Terms of Service.  These Terms of Service apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms of Service, without modification, and acknowledge reading them.

USE OF THE SITE AND SERVICE

To access or use the Site, you must be 18 years or older and have the requisite power and authority to enter into these Terms of Service. Children under the age of 18 are prohibited from using the Site.

LAWFUL PURPOSES

You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law.

ACCOUNT CREATION

In order to use the Service, you may be required to provide information about yourself including your name, email address, username and password and other personal information. You agree that any registration information you provide on the Site will always be accurate, correct and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws.

REFUSAL OF SERVICE

We reserve the right to refuse service to any person or entity, without the obligation to assign reason for doing so. No request is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment. If we choose to refuse your request after payment has been processed, we will refund your money.

CONFIRMATION

We will email you to confirm the placement of your request on this Site to the email address provided at time of purchase.

ERRORS, INACCURACIES, AND OMMISIONS

Information provided on the Site is subject to change. Company makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current or error-free.  Company disclaims all liability for any inaccuracy, error or incompleteness in the Content.

OUR INTELLECTUAL PROPERTY

Please review above.

CHANGED TERMS

We reserve the right to update any portion of our Site and Service, including these Terms of Service at any time. Such amendments are effective immediately upon notice to you by us posting the new Terms of Service on this Site.  If you have provided us your email address, we will also email you to let you know of material amendments to our Terms of Service. Any use of the Site or Service by you after an amendment is made means you accept these amendments. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms of Service.

OUR PRIVACY POLICY

Please review our Privacy Policy above.

LIMITATION OF LIABILITY

Please review above

THIRD PARTY RESOURCES

The Site and the Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with the Site. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.  Some of our links are affiliate or paid, and we earn money for clicks to those sites or purchase of those products.

INDEMNIFICATION

You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments and expenses, as well as third party claims and causes of action, including, without limitation, attorneys’ fees, arising out of any breach by you of any of these Terms of Service, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.

EFFECT OF HEADINGS

The subject headings of the paragraphs of the Terms of Service are included for convenience only and shall not affect the construction or interpretation of any of its provisions.

ENTIRE AGREEMENT; WAIVER

The Terms of Service constitutes the entire agreement between you and Company pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of the Terms of Service by Company shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by Company.

GOVERNING LAW; VENUE; MEDIATION

The Terms of Service shall be governed by the laws of the State of Florida, and any disputes arising from it must be handled exclusively in the federal and state courts located in County of Nassau County, Florida. We agree to attempt to resolve any dispute, claim or controversy arising out of or relating to the Terms of Service by mediation, which shall be conducted under the then current mediation procedures of The CPR Institute for Conflict Prevention & Resolution or any other procedure upon which the parties may agree. We further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration or other dispute resolution procedures.

RECOVERY OF LITIGATION EXPENSES

If any legal action or any arbitration or other proceeding is brought for the enforcement of the Terms of Service, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of the Terms of Service, the successful or prevailing party or parties shall be entitled to recover reasonable attorneys’ fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.

SEVERABILITY

If any term, provision, covenant, or condition of the Terms of Service is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Terms of Service shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.

ASSIGNMENT

These Terms of Service bind and inure to the benefit of the parties’ successors and assigns. These Terms of Service are not assignable, delegable, sublicenseable or otherwise transferable by You. Any transfer, assignment, delegation or sublicense by you is invalid.

Effective Date: October 2016.

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Effective Date: October 2016 // Updated to be GDPR compliant on May 16, 2018